How to get meaningful references for your shortlisted HRMS options
Are you in the market for a new HRMS? How can you whittle down your shortlist to the best HRMS options for your organization? Outside information sources can provide ‘make it or break it’ data points. Customer references, reviews and testimonials are crucial. How can you get meaningful and balanced advice for your shortlisted HRMS options?
1. Professional organizations and networks
HR and HRMS professional organizations can provide a wealth of unbiased and useful insight. As these groups are about sharing information and professional development, you’ll often find open and honest opinions about HRMS performance and functionality via articles, forums and conference presentations. If you’re looking to select a new HRMS, start with the established organizations such as the Society for Human Resource Management (SHRM) and the International Association for Human Resource Information Management (IHRIM) and branch out further to more general networks such as LinkedIn and local HR networking groups to pose group questions and to gather input and insight.
2. Past colleagues and companies
One of your best sources of HRMS intelligence can be your former colleagues and employers. When you have past experience with a company’s operations and culture, you can get the full picture of why a software vendor was or was not chosen or get insider input of how it is to work with an HRMS vendor as their customer on a day-to-day operational basis once the contract is signed. As there is a high level of trust in such relationships, this option can be particularly helpful when you are seeking input prior to giving a current HRMS vendor notice to quit.
Recommended Reading: HRMS Vendor Guide - Shortlist your HRMS options with our vendor directory
3. Direct targeting and messages
Often you hear through the grapevine that a company has changed from software A to B. In the HRMS world, I’ve found many people are willing to speak off the record when they are approached directly via normal communication channels such as LinkedIn or other professional associations. It is recommended you tread carefully, with tact, to get the information that you seek.
4. Vendor-provided contact details
Vendors will often provide customer references as a part of their sales cycle. These should be approached carefully as they are often based on personal relationships or a vendor appreciation system where a customer reference earns points or credit toward training or other rewards. However, when you know of a customer reference, it can be helpful to reach out to another employee or HRMS user in your circle to see if the vendor reference aligns with the true picture of daily operations.
Featured white papers
HRMS Software Pricing Guide
Get your comprehensive guide to the cost of HRMS software.Download
Working with HRMS consultants: five steps to success
Find and onboard the right HRMS consultant for your project with this guideDownload
HRMS Selection Survival Guide
Select the right HRMS for your company with this easy-to-follow guideDownload
HR system features that improve employee experience
Give your employee experience a boost using these key HRMS features
Five HR software systems to suit large companies
Here are some of the best enterprise HR software systems for large companies
What to consider when forecasting your HRMS ROI
Factors to include when forecasting HR software ROI including benchmark data, metrics, statistics...