The Sage Group is a global provider of business management software with over 6 million customers across 24 countries. The company’s Sage HRMS product, originally Sage Abra, is a fully integrated HR and payroll solution. Forrester named Sage HRMS as the “leading on-premise HRMS option for companies with fewer than 1,000 employees” in 2008.
Sage provide customer support for their Sage HRMS system through a variety of support plans. These incorporate telephone support, online support and live chat support. Sage also have a resource center available to clients which includes product feature sheets, HR best practices and tools, blog posts, webcasts and demos. Sage also welcomes customer support through its social media channels.
Training for Sage HRMS is also available in several configurations to meet the needs and budgets of individual organizations. These configurations include instructor-lead classroom training, virtual classroom learning, realtime online training, anytime learning, and continuing education CPE and RCH credits.
Clients of Sage who have implemented Sage HRMS include Virginia-based community bank First Bank, architecture and development services firm GreenbergFarrow, and Eagle Rock Distributing Company.